Privacy Protection

This charter sets out the practices put in place by Les Jardins de Gaia in connection with the use of its website www.jardinsdegaia.com.

In this charter, the term ‘personal data’ means any information relating to any person who is identified or identifiable either directly or indirectly.


1. DATA CONTROLLER

Your personal data is collected by SARL MAKA - Les Jardins de Gaïa, the data controller, whose head office is located at ZA - 6, rue de l’Ecluse, 67820 WITTISHEIM - FRANCE

RCS Colmar 398 560 375.

Represented by Mrs. Arlette ROHMER, Manager.


2. COLLECTION AND PROCESSING OF YOUR PERSONAL DATA

2.1. COLLECTION OF DATA

Les Jardins de Gaïa collects some of your personal data in the following instances:

  • Subscription to the newsletter: email address
  • Customer account creation: surname, first name and email address
  • Order of products: surname, first name, email address, city, country, postcode, phone number
  • Bank details in case of payment by credit card (not stored)

This data is collected in order to keep you informed about our new products, to ensure the efficient processing of your order, to deliver the products ordered, to carry out payment transactions and to communicate with you about orders made. Information that is requested and marked with an asterisk is mandatory because it is required to process your order. Other requested information is optional. When consulting the website, cookie files are installed on your terminal for analytical purposes and functional improvement, to allow us to optimise your online experience (see 4. COOKIES).

2.2. COMMERCIAL OFFERS

If you have subscribed to the newsletter, Les Jardins de Gaïa will send you product information by email. At the end of the message, you have the opportunity to unsubscribe with a simple click. By giving us your phone number, you agree to be contacted about anything relating to your order.

2.3. DATA RECIPIENT

The information is collected by Les Jardins de Gaïa, data processing manager.

Certain data, including personal data, might eventually be passed on securely to technical partners under contract to Les Jardins de Gaïa to carry out sub-contracted tasks necessary to the management of your account, the fulfilment of your orders, the delivery of goods and the performance of services, fighting fraud, or making payments.

2.4. HOSTING OF PERSONAL DATA

Your personal data is stored on secure servers located at our host. In accordance with legal obligations, this information is kept under secure protection and within the time limits proportional to your reason for communicating them to us.

As part of your order, your data may be transferred to providers, including our host, in which case Les Jardins de Gaïa will take appropriate measures to maintain the security of personal information during the transfer of and upon receipt of such information.

Sub-contractors and service providers are bound by contract with Les Jardins de Gaïa, who will incorporate contractual clauses relating to the protection of your personal data. These must guarantee a high level of security.

2.5. YOUR RIGHTS

In accordance with article 34 of the Data Protection Act of January 6, 1978, you have the right to access, modify, rectify and delete all data concerning you.

To exercise this right contact:

- In writing:

Les Jardins de Gaïa

Relation clients

ZA – 6, rue de l’Ecluse

67820 WITTISHEIM - FRANCE

- By email: confidentialite@jardinsdegaia.com


Please send us all your contact information (name, surname, address, email) so that we can do what is necessary as soon as possible.

You can access and modify the information concerning your contact details at any time, as well as manage your subscription to the newsletter, in your customer area under ‘My Account’.


3. SECURITY OF PAYMENTS

Les Jardins de Gaïa has opted for the SSL (Secure Socket Layer) encryption process, which is the current benchmark for data encryption on the Internet. As a result, the banking information you provide is encrypted on your own computer and does not circulate freely on the Internet

The number of your credit card is then entered on a secure page hosted by the bank and is not known to Les Jardins de Gaia.

To ensure payments are secure, Les Jardins de Gaïa uses the services of PCI-DSS certified providers, which ensures the absolute confidentiality of the information we hold.

In addition, Les Jardins de Gaïa uses the 3D-Secure security standard, which relies on the verification of information known only by the credit card holder (similar to the 4-digit code) and which will be requested by his bank during transactions on the web.

 

4. COOKIES

Cookies (small texts sent by the site to your browser and stored on your computer) do not allow us to identify you, but they record information based on the use you make of our site.

Les Jardins de Gaïa uses cookies to collect information for analytical purposes and functional improvement, to allow us to optimise your online experience.

By clicking on “accept and continue on the site”, you accept the use of cookies.

This message will only appear during your first visit to our website.

You can set your browser to accept or refuse cookies on a case-by-case basis prior to their installation.

You can also regularly delete cookies from your device via your browser.

For cookie management and user choices, the configuration of each browser is different. It is described in the help menu of the browser used, it tells you how to change your preferences in terms of cookies.


Examples:

· For Internet Explorer™ the link is:

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies  ;

· For Chrome™ the link is:

https://support.google.com/chrome/answer/95647?hl=en-GB&hlrm=en ;

· For Firefox™ the link is:

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences ;

· For Opera™ the link is

https://help.opera.com/en/latest/security-and-privacy/

· For Safari™ the link is:

https://support.apple.com/en-gb/guide/safari/sfri11471/mac


 

5. SOCIAL MEDIA

Our site contains links to social networks such as Facebook, Instagram, YouTube, Google and Twitter.

When you visit a page containing such a link, your browser establishes a direct connection with the servers of the social network concerned.

Please consult the privacy policies of these social networks to find out about what they are used for, including advertising.